PRIVACY POLICY

LAST UPDATED: 29/12/2017

PSP Industries recognises the importance of maintaining secure transactions, protection of your Personal Information and its privacy. This Policy describes how we treat user information we collect on our website and other offline sources and how we mutually benefit from this policy .This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Your Consent:

By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree please do not use or access our Site.

Information we collect

PSP Industries limits itself to collect information in order to ensure accurate and better service with the intension of customer satisfaction. Most of the information we collect is very basic and is needed to complete a purchase procedure or provide a refund. Information we might collect include your name, address, mobile number, phone number, Date of Birth, Description of Products requested/purchased, IP address and operating system of your computer.

Payment and billing information. We might collect your billing name, billing address and payment method when you buy a Product from us. PSP Industries does not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to PSP Industries.

Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you are using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for an event or buy products from us. We also collect information if you post a comment on our website or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites, the third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We might use the information you provide:

  • to contact you for confirmation of a purchase on our website or for other promotional purposes.
  • to respond to your requests or questions.
  • to improve our products and services and to customize your experience with us. This could include displaying content based upon your preferences.
  • to look at site trends and customer interests, to make our website and products better. We may combine information we get from you with information about you we get from third parties.
  • to protect our company, our customers, or our websites for security purposes
  • to send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we'll enrol you in our newsletter for marketing purposes.
  • to send you transactional communications via emails or SMS about your account or our product purchase.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. Examples include web store management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies, fulfillment companies (e.g., companies that coordinate mailings) vendors who help us manage our online registration process, payment processors or transactional message processors. Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy. Some vendors may be located outside of India.

We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information, we give them, as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email to pspindustries@arizen.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

If you notice that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect.

Registration

In order to take advantage of some features of the site, you must register and create a member account which is free of any cost. An online registration form may require you to provide information such as your name, email address, and a password. Your password is a component of our security system. As such, it is your responsibility to protect it. We do not ask for your password. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.

SECURITY PRECAUTIONS

We have put in place reasonable measures to protect the personal information contained in our databases. Measures are in place to prevent unauthorized access and maintain appropriate use and accuracy. Furthermore, data that is transmitted in association with our online store is encrypted and is secured by SSL as per international standard IS/ISO/IEC 27001.

Children

The PSP Industries website is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse our website, but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the website, we will delete the information from our records

Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Mr. Pradeep P. S.
C99/2, ITI Industrial Estate,
Mahadevapura,
Bangalore 560048
Phone:
Email: pspindustries@arizen.in

If you have any questions about this Policy or other privacy concerns, you can email us.

Updates to this policy

From time to time, we may change our privacy practices. Please check our site periodically for updates. PSP Industries will alert you that changes or revisions have been made by indicating in the beginning of our Privacy Policy the date it was last updated. To make sure you are aware of any changes, please review this policy periodically/whenever you access the site.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. For Jurisdiction and venue, Please refer to ‘Governing Law; Jurisdiction’ under Terms and Conditions.

All rights reserved.

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